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Common Questions

Our friendly staff has put together a list of answers to our most Frequently Asked Questions (FAQs)
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What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. With self storage, you become the hero of your own space, free to come and go as you please during business access hours. We're here to help make your storage unit your home away from home!

How much does self storage cost?

All of our Fayetteville storage facilities offer clean, secure storage solutions at affordable prices. Our rates vary between unit sizes and type of storage so that you only pay for what you need. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Safety and security are our top priorities when it comes to storage. With that in mind, please leave out any liquids, explosives, flammable liquids, toxic materials, illegal items and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to easily access items so that you can reach what you need when you need it. Always keep items labeled and a list of items in your unit.

Tip for storage pros: Take a photo of each box's contents to display on the outside, allowing you to "see" what's in each container without digging through it. For other helpful packing and organizing tips, check out our storage tips page.

Storage Tips

Have questions? Our experienced staff is happy to help! Get in touch with us so we can help solve any storage issues you may have.

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Bedding, Clothing, Curtains, Drapes and Linens

Fabric items like clothing, curtains and drapes are best if stored on hangers. If hanging cartons are not available, such items should be carefully folded and stored in dresser drawers or cedar chests along with bedding and linens.

Appliances

A refrigerator or freezer should be thoroughly dry and stored with its door slightly ajar. Some goods can be stored inside large appliances. Be sure to make a note if you place anything inside. Boxes can be stacked on top of stoves, refrigerators, and freezers. Make sure that stoves and cooking equipment are clean and dry before you pack them.

Dishes and Glassware

Place a layer of packing inside the bottom and the top of boxes containing glassware. All glass items should be individually wrapped: nest cups and bowls together and stand plates, saucers, and platters on their edge. Wrapped glasses should be placed near the top of cartons. Again, fill all open pockets with packing paper. Label all boxes containing glassware and do not place heavy items on top.

Furniture

Place a pallet, corrugated cardboard mat, or plastic sheet on the floor before placing furniture. If possible, stand sofas and mattresses on end. Disassemble beds and tables and wrap table legs in paper. If a table will not disassemble, place padding on the floor and place the table on its top with the legs pointing up. Use dresser tops for stacking cartons and dresser drawers for linens or small, delicate items. Keep upholstery off the floor. Most lightweight chairs can be stacked “seat to seat” or placed upside down on tables, which cannot be disassembled. Finally, place a light cotton dust cover, such as a bed sheet, over your furniture.